junior customer fulfillment specialist

Essential Responsibilities

• Identify critical shortages, monitor assembly coverage and flag parts for escalation
• Be a proactive interface by reducing internal and external constraints through problem solving
• Deal with external Customers for assigned programs on behalf of the company
• Act as Supply Chain point of contact for other teams (Programs, Finance, etc)
• Work closely with Site’s Fulfilment teams and Procurement to define Output Plans with special focus on next 2 quarters outlook
• Engage and escalate priorities in Supply Chain and other functions (Programs, Engineering, Quality) to meet Customer Satisfaction
• Provide timely updates concerning the assigned Program
• Own critical delay recovery plans
• Manage On Time Delivery and metrics for assigned Program

Qualifications/Requirements

• Master’s degree in mechanical, Aeronautical or Industrial Engineering
• Solid experience in Manufacturing, Sourcing or other Supply Chain functions within Aerospace industry
• Strong organizational skills with proven ability to analyze and solve problems, coordinate and oversee complex activities.
• Strong relationship skills and ability to work effectively within a matrix environment
• Sense of urgency and ability to prioritize the tasks
• Proficient in Office and Outlook
• Knowledge of SAP
• A fluent level of English (C1) is required, as the resource will need to interface with internal and external clients, many of whom are based in the USA
• EU work permit

 Desired Characteristics

• Previous experience of 6-12 months in logistics or as a planner is a bonus.
• Strong problem-solving and analytical skills
• Able to simultaneously work on short term issues while keeping long term vision
• Strong influencing skills and ability to work within a matrix organization
• Six Sigma training is preferred
• Strong oral and written communication skills
• Strong interpersonal and leadership skills
• Use of digital tools

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