The Experience & Performance Partner supports the execution of People & Culture (P&C) processes and employee-related initiatives under the guidance of the XP Leader – Italy. This role contributes to the delivery of P&C processes, services, employee engagement activities, and compliance with local labor practices. The XP Partner collaborates with local managers, employees, and cross-functional P&C teams to ensure smooth and consistent P&C operations.

 As P&C XP Partner you will:

Be the first point of contact for employees & people leaders who provides leadership, coaching and support for individual employee needs & HR processes in the Country. Assist in executing core P&C processes such as employee employment agreements, promotions, salary adjustments, and internal movements.

Connect with local talent and implement the talent management agenda in the country. Coach and support people leaders. Assist with workforce planning and talent reviews.

Help implement employee engagement initiatives and regional P&C projects at the local level.

Support the communication and implementation of country-specific P&C  policies and procedures.

Monitor updates to local labor legislation and escalate relevant changes to the XP Leader.

Ensure compliance with internal guidelines and assist in preparing documentation for audits or inspections.

Act as a first point of contact for employee queries related to P&C policies, performance, and workplace concerns.

Assist in coordinating disciplinary and grievance procedures in collaboration with the XP Leader and L&ER CoE.

Support reorganization processes by preparing documentation and coordinating logistics under the direction of the XP Leader.

Assist in site assessments and labor office inspections, ensuring readiness and compliance.

Liaise with HR Shared Services, Payroll, and other P&C teams to resolve employee issues and ensure smooth service delivery.

To be successful in this role you will: 

Bachelor's Degree from an accredited university or college (or a high school diploma / GED with relevant years of experience in Human Resources).

Relevant experience in HR Operations or Generalist role.

Strong oral and written communication skills.

Strong interpersonal and leadership skills.

Ability to influence others and lead initiatives of moderate scope and impact.

Ability to coordinate several projects simultaneously. Proven analytical and organizational ability.

Effective problem identification and solution skills.

Previous experience handling Unions and Industrial Relations is a plus

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