it support specialist in 23m

pubblicato
offerta proposta da
tipo di contratto
indeterminato
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job details

pubblicato
luogo di lavoro
23m
categoria
Information Technology
tipo di contratto
indeterminato
riferimento
MT-Un-ITA-21-A-09929
offerta proposta da
https://www.my-technologies.randstad.it
Candidati ora >

descrizione

Randstad Technologies, is a specialist agency geared towards all areas of IT. We are currently searching for an IT Support Specialist for our client, a multinational company specialized in impaired loans management.Job description:You will work as part of local IT team as the first point of contact for all user requests managed andsupported via their ticketing system. Working within an ITIL framework you will offer support across avariety of software and hardware related requests, having a logical approach to troubleshooting anyrelated issues . As a part of global IT organization you will liaise with central team to collaborate onmanage, monitoring , solve any issues. Personality is key, we are looking for someone who has the rightattitude to be a part of a team , excellent communication skills, ability to learn quickly and develop newskills and competencies.Required skills:First line support (desktop, laptop, printer, thinclient, Smartphone)Office 365 e-mail AdministrationCall center troubleshooting, reporting, monitoringGood in EnglishMS Azure basic Cloud Management WVD3-4 years of previous experience working in a Service Desk role onsite/remoteoptional:First Support on batch process : MSSQL, Powershellknowledge of JIRA toolconfident with Agile methodologiesuse of remote tool for IT support operatorAi sensi della normativa vigente l'offerta di lavoro si intende rivolta a entrambi i sessi (L. 903/77). I dati saranno trattati e conservati esclusivamente per finalità di selezione presenti e future, garantendo i diritti di cui agli artt. 7 e 13 del D. Lgs 196/2003 sulla tutela della privacy

I candidati ambosessi (L.903/77) sono invitati a leggere l’informativa sulla privacy ai sensi dell'art. 13 del Regolamento (UE) 2016/679 sulla protezione dei dati (GDPR).