spare parts assistant lugano a VARESE

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luogo di lavoro
varese, lombardia
Sales, commerciale e acquisti
tipo di contratto


We are looking for an Spare parts assistant , we offer fix term contract, place of work Lugano, Canton Ticino, Switzerland. 

the role : Participation to the regional spare parts operations, providing the right

parts, at the right time, at the right place and at the right price to all

Customers Ownership of a geographical area / zone;

• Dedicated contact for a list of customers and/or subsidiaries;

• Accountable for customers’ satisfaction/ customer’s payments.


Manage customers quotation requests and orders up to the delivery

according to the customers’ requests

✓ Co-ordination with the technical, engineering, procurement, logistic

services for a successful spare parts customer service

✓ Co-ordination with the Customer Services Manager for a global service

customer satisfaction

✓ Make sure to get a firm order from customers

✓ Apply the appropriate terms of payments according to the amount of the

order and the customers financial situation (with the support of the

Administration Dept)

✓ Quotations follow-up directly with the customer or in collaboration with

the Spare Parts Manager

✓ Co-ordination, support to the sales team and the sales organisation for

the growth of the business

✓ Technical validation of the request (codification, equipment...) with the

assistance of the technical Dept

✓ Control and apply the pricing conditions (pricing zone, discount...)

✓ Control and apply the terms of payment

✓ Control and apply the terms of transportation

✓ Control and apply the specific conditions linked to the customer and/or

the country (documentation, official control before shipment...)

✓ Honour as much as possible customers delivery time requests (according

to the possibility within the supply chain organization)

✓ Manage the discrepancies: wrong shipment, missing documentation,

wrong pricing...

✓ Record or transmit customer’s data (contact details, machines moving,

terms of payment, terms of transportation...)


Certificate of vocational or Bachelor Degree

✓ Knowledge of SAP mandatory

✓ Sales Administration skills

✓ Customer oriented motivation

✓ Good knowledge of IT systems

✓ Ability to go into details

✓ Italian, English proficiency, French/German and any other additional

language would be a big plus

✓ Industrial environment aptitudes

livello di studio

Diploma scuola superiore o Qualifica professionale
I candidati ambosessi (L.903/77) sono invitati a leggere l’informativa sulla privacy ai sensi dell'art. 13 del Regolamento (UE) 2016/679 sulla protezione dei dati (GDPR).